The NEW NORMAL is VUCA — Volatile, Uncertain, Complex, Ambiguous. Knowing how to thrive in the New Normal is critical for leaders at every level.
A Perfect Storm
In October 1991, there was a ‘perfect storm’ in the north Atlantic. A buoy off the coast of Nova Scotia reported a wave height of over 100 feet, the highest ever recorded in the province’s offshore waters. In the middle of the storm, a fishing boat, the Andrea Gail, sank, killing her crew of six. This tragedy inspired the book, The Perfect Storm, which later became a movie.
What caused this biological disaster? There was a collision of warm air from a low-pressure system and cool, dry air generated by a high-pressure system, compounded by tropical moisture delivered by a hurricane.
New Normal: A World of VUCA
Today, a different kind of ‘perfect storm’ has arrived for leadership — a world of VUCA.
Volatility: Because change happens simultaneously in different sectors, in different forms, and at different rates, conditions are far from stable. They are fluid and fluctuate to extremes.
Uncertainty: Analyzing past data and current trends to forecast future events is problematic. It’s unwise to rely on any one individual’s forecasting abilities, no matter their credentials.
Complexity: Our current reality has many varied parts, patterns, and elements. The complexity is compounding for many reasons, such as accelerating social change, the technology tsunami, and political paralysis.
Ambiguity: Situations are often open to more than one interpretation. Discernment is difficult when facts are fuzzy. Because everything is more interconnected than ever before, there is often cause-and-effect confusion.
Like the ‘perfect storm’ of 1991, the New Normal is driven by a colossal collision of forces.
Economic Shocks — Dramatic, unexpected events can suddenly upset markets with rapid ripple effects and aftershocks worldwide.
Global Competition — It’s no longer predictable in time, place, or specifics. It’s growing geometrically and decreasing the lifespan of businesses.
Advancing Technology — It’s turbocharging communications, blurring geographic boundaries, and enabling instantaneous mobility of capital.
Disruptive Innovations — They can appear seemingly overnight and endanger a long-successful business or make an entire industry obsolete.
Political Paralysis — Politics have polarized and there are no winners. All sides reach for rhetorical extremes and nothing seems to gets done.
Cyber Threats — Cybercriminals are increasingly aggressive in their stealth strategies. In 2016, ransomware attacks increased by well over 100X.
Climate Change — Extreme weather is one of the many implications of climate change. One major magazine summed up the extreme weather escalation with an article entitled, “Weather Panic – This is the New Normal and We Are Hopelessly Unprepared.”
Terrorism — Violent extremism is on the rise with many channels for propaganda dissemination that exacerbate the psychological impact of any terrorist event.
Information Shelf Life — Information is now like a quickly perishable food. Use it or lose it because its shelf life is extremely short.
Trust, Loyalty, Confidence — These three social emotions are on an ever-deeper downward trajectory with many implications, none good.
Evolving Business Models — While challenging, the New Normal has wide open windows of opportunity for new ways to deliver greater value at lower cost.
New Normal: Unprecedented Leadership Challenges
The realities of the New Normal have spawned unprecedented leadership challenges. Consider these statistics:
- Strategy – 67% of leaders say capabilities don’t fully support their strategy; 52% are not confident in their company’s strategy.
- Execution – Over 80% of organizations fail to execute their strategies effectively; CEOs from 40 countries rate “Execution” as their #1 concern.
- Speed – 90% of senior leaders agree that speed is critical to success, but only 40% say that they are moving fast enough. 50% lower operating profit is the result when organizations are outpaced by their competitors.
- Only 33% of employees are engaged in their job and 51% are looking for a new job.
Three Leadership Imperatives for the New Normal
By working closely with many exceptional leaders, we’ve learned what it takes to thrive in the New Normal. We’ve condensed the critical core into the three GEO Leadership™ imperatives:
- Master FastTime® Mindsets to Lead Strategic Action ─ Think Strategically, Focus Sharply, and Move Quickly. These three FastTime® Mindsets are a proven formula for leading faster, smarter Strategic Action.
- Practice GEO Cardinal Rules™ to Lead Your Organization ─ What are your top challenges? What are the best leadership practices to meet them? The GEO Cardinal Rules™ provide a proven path to superior results.
- Manage Your Thinking Patterns to Lead Dynamic Change ─ In a warp-speed world, the greatest danger for you as a leader is not quickly shifting your perspective and thinking differently when circumstances change.
These three imperatives are embodied in the GEO System™. Through knowledge, technology, and expertise, the System equips leaders with the best methods for thriving in the New Normal. Hundreds of leaders R has neeen successfully applied by hundreds
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